Nestled in Manly Vale on Sydney’s Northern Beaches, Seven Miles Coffee Roasters has been crafting exceptional coffee for over 50 years. Originally founded as Belaroma in 1968, the roastery rebranded in 2016, drawing inspiration from the old Manly Ferry slogan: “Seven miles from Sydney and a thousand miles from care.”
With their award-winning coffee, they now supply close to 1000 cafes across Australia, and are known for their high-quality blends and best-in-class customer service. We speak to Anna Reekers, Customer Operations Manager, about the technology they need to ensure they can continuously evolve their commitment to service.