Eleven years ago, two siblings set out to bring açaí from Brazil to Australia. They started with one freezer at home, selling and distributing the product themselves.
Today, Tropical Brazil has around 20 employees, a large warehouse in Sydney, and distributes Australia-wide.
We speak to Agustina Cortes, about how the business has grown, and what Ordermentum has done to support them.
Managing a growing number of customers and orders. As the business grew, we needed better systems to keep everything organised and make the ordering process easier for both our team and our customers.
Ordermentum helped us organise and simplify the ordering process. Instead of managing so many orders manually, customers can place their orders directly through the platform, which saves time for our team and helps reduce mistakes.
Once we implemented the platform, the ordering process became so much easier and more organised. Another bonus is that customers are happier being able to place orders whenever it’s convenient for them.
Honestly, we just love having orders and customer information together in one place. It makes it easier for our team to manage everything.