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Tropical Brazil: “Offers more tools and features than other platforms we’ve used”

Easy promos and increased sales
Visibility of customer activity
New customers with Growth Engine


Eleven years ago, two siblings set out to bring açaí from Brazil to Australia. They started with one freezer at home, selling and distributing the product themselves.
Today, Tropical Brazil has around 20 employees, a large warehouse in Sydney, and distributes Australia-wide. 

We speak to Agustina Cortes, about how the business has grown, and what Ordermentum has done to support them.

What are the main challenges you’ve had with scaling and growing your business?

Managing a growing number of customers and orders. As the business grew, we needed better systems to keep everything organised and make the ordering process easier for both our team and our customers.

How did Ordermentum help with those challenges?

Ordermentum helped us organise and simplify the ordering process. Instead of managing so many orders manually, customers can place their orders directly through the platform, which saves time for our team and helps reduce mistakes.

Once we implemented the platform, the ordering process became so much easier and more organised. Another bonus is that customers are happier being able to place orders whenever it’s convenient for them.

Honestly, we just love having orders and customer information together in one place. It makes it easier for our team to manage everything.

Tropical Brazil 1

What is the difference between Ordermentum and other ordering platforms?

We’ve seen that Ordermentum offers more tools and features than our other platform for managing our customers and their accounts. It is not only about receiving orders; it also gives us more visibility and control over the customer ordering process and their general activity.

We find we can communicate promotions and products. We can also manage payments and account information through the platform.

What are your thoughts on Growth Engine?

Growth Engine has increased our visibility and helped us so much with reaching potential new customers - it’s really useful.

Tropical Brazil 2

What do you think about Payments?

We use Payments to make the payment process easier and give customers a convenient way to pay their orders. It makes a big difference.

Have there been any features/benefits you didn’t expect?

We initially started using it mainly for orders, but over time we found other useful features, especially around customer management, Payments and Promotions and even stock-tracking.

What feedback do you get from your customers using Ordermentum?

In general, customers find it easy and convenient because they can place their orders directly online and do not need to contact us every time they need to order.

What would you say to anyone considering using Ordermentum?

It’s such a useful platform, especially for businesses managing a large number of customers and orders.

Most importantly, as we continue our growth, it’s essential to have a platform that scales with us and makes it easy to manage that growth.

Ordermentum has grown supplier businesses all over the country and we want to help you.

Book a FREE, fast demo and see what's possible for your business.

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At a glance

  • SUPPLIER Tropical Brazil
  • LOCATIONSydney, NSW
  • INDUSTRYOther