AI Industry Insights: 
F&B Leaders After Hours
2025 Tour Wrap Up

We toured around Australia to find out how wholesale suppliers are using AI and tech in their businesses.
Missed it or want a refresher? Catch up on all the action here.

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Making AI work for the industry

At Ordermentum, our mission is to use AI to remove manual work, reduce costs, and unlock profitable growth, without ever compromising the human relationships that make this industry thrive.

We harness a decade of real ordering and payments data to deliver AI that is accurate, secure, practical, and commercially meaningful, helping suppliers survive today’s pressures, prepare for tomorrow’s technology shifts, and thrive in a smarter, more connected future.

Our commitment is simple: AI that empowers your people, protects your business, and creates win-wins across the entire hospitality ecosystem.

Find out how to prepare for the age of AI

Book a call with your SSM
Request a Demo

Where the industry meets to talk AI

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The way venues love to connect and order
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MISSED OUT? WANT A REFRESH? Watch the videos, get the insights

Replay: State of the Industry

Adam Theobald presents industry data and trends from our live Hospitality Index (cost of goods per category, payment failures, customer retention, insolvencies etc)

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Replay: Industry Panel

Ordermentum Founder & CEO Adam Theobald dives into tried and trusted best practices with Anna Reekers (Operations Manager of Seven Miles Coffee Roasters), Mark Scalia (General Manager of La Spika Bakery) and Tom Seale (Operations Manager of The Berry Man)

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Replay: AI Features on Ordermentum

Adam Theobald (Founder and CEO) and Taufiq Khan (Chief Product Officer) present current and future AI powered features designed to radically transform ordering, payments, data, and insights as you know it.

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What we learned (and what you need to know)

Six of the best insights from our AI tour around Australia. 

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The 3 keys to AI success

Your need to have existing data, that’s ideally laid out clearly, be process-driven, and have a team that is educated, excited and not fearful about AI. A business that sees the potential and can set them up for success will reap the benefits of AI tech.

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40% of workers are frustrated

Your staff are valuable - yet many don’t feel like they’re doing the work that’s really moving the needle. This is where AI shines: automate what’s repetitive and re-allocate resources.

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Choose long-term tech partners

Ensuring you pick the right partner to implement tech is a huge consideration. Never fall for sales pitch that’s focussed on the now - ask pointed questions about the long-term vision.

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Your customers want you to embrace tech

Your customer base is already embracing tech - and they want who they work with to do the same. Suppliers who have integrated tech in to their operations, are seeing their workloads decrease but are also experiencing better sales and better customer relationships.

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Automating payments is the first step

It’s the quickest win - and even though it sounds obvious, suppliers around the country are still missing out on the easiest, daily automation that transforms day to day operations.

 

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Data leads to insight leads to better decisions

Prices are not going down, they’re only not going up as much and yet you can’t put your prices up because your customers are maxed out. Smart data can help you find the sweet spot for your pricing.

 

We use AI to help wholesalers grow profitably and sustainably by reducing admin, improving cash flow, and strengthening customer relationships. All while keeping humans at the heart of the industry.

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Find out how to prepare for the age of AI

Book a call with your SSM
Request a Demo

What industry leaders are saying about AI

Testimonial

“Ordermentum has allowed us to cut phone calls by 70% and for the first time since we started the business, we have cash flow”

Testimonial

“Using OMNI AI has opened up a whole new channel for us. We’re now able to process large orders without increasing our head count. We’ve gone from 4 min an order to 1 and when you’re doing thousands of orders every week it’s a huge time saver”

Testimonial

“We’ve got various layers of AI operating in the business and everything talks to each other because Ordermentum is the first step in that chain”

More Testimonials

Omni AI - All your orders digitised instantly

Transform scattered PDF and CSV orders into a single, automated workflow - without manual order entry.  Bring orders from all of your customers into Ordermentum - no matter how they’re received.

Reduce data entry time and let your team focus on more important things like developing your customer relationships.

You'll have easy visibility for operations and finance, and a single source of truth that will streamline the way you do business. 

Dive Into Omni

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