There’s a big difference between running your food and beverage business and running your food and beverage business efficiently. It's evident that over the years, industry competition has become more intense and customers have higher expectations. So in order to keep up and deliver service that goes above and beyond we suggest focussing on your ordering process and making it as streamlined as possible. Investing in an effective tech tool like an order management system (OMS) can help you do this.
An OMS simplifies your most time-consuming admin tasks like managing your customers, taking retail orders, and keeping track of each and every order. It saves you a huge amount of time by streamlining your entire ordering workflow and removing manual paperwork so you can pay attention to other areas of your business.
Here are the top 3 ways an order management system can help you get more done:
1. IT SIMPLIFIES YOUR WORKFLOW
In any food and beverage business, whether wholesale or retail, a simpler ordering process can significantly improve how your business operates. When there are no complicated steps included in your workflow you can better oversee your production and make more effective business decisions.
This is essentially what an OMS can do for you. It will act as your digital partner and will take care of all the cumbersome paperwork - from receiving orders and generating invoices to charging customer payments - so you can have a process that is as smooth and worry-free as possible.
2. IT SAVES YOU AND YOUR CUSTOMERS PRECIOUS TIME
Taking orders over the phone and through text messages are two of the most time-consuming and error prone ways to manage your ordering. What's more as a busy food wholesaler with equally busy customers you really should be offering the ability to order from you any time, any where.
An online order management system can help you do this. It eliminates the need for your customers to call in their orders and you don't need to spend time manually entering those orders in to your system. All your data will appear automatically, saving you and your staff valuable time. Remember, if your employees have more time, they can produce more goods, sell more products, all whilst improving their efficiency.
3. IT MINIMISES ROOM FOR MISTAKES
If you've been using pen and paper or spreadsheets to manage your orders then we’re sure you’re already aware of how error prone this can also be. Manually entering orders into your system can cost your business time, money, and peace of mind.
An order management system replaces all your manual data entry. Your customers will see your entire product line and can place their orders directly from the platform. Those orders will then appear automatically in your system, in real-time. Which means you get correct and accurate customer data every time.
Order management systems are a powerful tech tool that can streamline your entire ordering process and automate your manual admin tasks so you have more time to do the things that you love and build a thriving business that operates smoothly and effectively.
If you’re looking to leverage a dedicated OMS to increase your efficiency, then Ordermentum can definitely help.
Ordermentum is one of the simplest and most intuitive order management tools on the market. It simplifies your workflow by taking care of all the required steps for fulfilling customer orders; it saves you precious time by automating most of your mundane tasks; and it minimises the room for errors by automatically syncing all your data into your system.
It also comes with a mobile app that enables you to manage your orders on the go and it integrates with your favourite business solutions - such as inventory and accounting systems - so you can access all your data and monitor your production whenever and wherever you are.
If you’d like to learn more about Ordermentum, you can book a free demo here.
In the meantime, if you want to read more business advice from us, head on over to our blog.