Credit notes & refunds for confident ordering

Process adjustments instantly, maintain transparency, and build stronger customer relationships.

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Give your customers peace of mind

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They only pay for what’s delivered

Easily credit or refund missing or damaged products, ensuring customers are only charged for what they receive.
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Effortless credit management

Create credit notes in seconds and let them apply automatically to the next order. Happier customers and less admin for you. 
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Complete transparency for your customers

Build trust through visibility. Customers can track credit notes and refunds through their Ordermentum account, meaning fewer follow-ups. 
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Perfect team alignment

Eliminate confusion and double-handling. Everyone sees the same information, ensuring consistent customer service and accurate financial records.

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Hear it from our suppliers Why they’ve made us #1

Testimonial

“It makes communicating with customers easier, especially in an age where people want confirmation of each step of the process.”

Testimonial

“If someone's got a last minute change, we make the change, and the invoice automatically updates. This saves everyone time and headaches!"

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How credit notes work

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Easy credit adjustments

Issue credit notes for returns, damaged goods, or pricing corrections in just a few clicks.

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Set and forget

Once created, credit notes automatically apply to the customer’s next order or outstanding invoice.

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Books update automatically

Credits and refunds automatically flow into your accounting system, keeping records up-to-date and eliminating double-handling. Check out our integrations for more.

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Other payment tools for suppliers

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More orders, faster:
Supplier Marketing Hub

Unlock the full potential of Ordermentum with our Supplier Marketing Hub, designed to supercharge your ordering process.

These resources are designed to help you launch and promote Ordermentum across your different channels.

Discover the power of sign up links that seamlessly onboard your customers, email templates for communication to your current customers, and social media posts to help spread the word to your audience.

Visit Supplier Marketing Hub

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