Running your own business isn’t just about creating and selling high quality products whilst providing your customers with high quality service. It’s also about leading your team and understanding what can help you go from a good boss to a great one. No matter what your business sells it is made up of lots of different types of people who play different roles in keeping your business going so it's important that you know how to get the best from them.
There are number of effective ways to manage your teams so that you can create a thriving, cohesive work environment. Here are some of our favourites:
TIP #1: Get to know your team individually
Every team member is different. Whilst that may seem obvious, it is important that you get to know them one by one. Learning more about your staff - what interests them, how they like to spend their free time - it all helps to build a positive working relationship and a happy working environment. Employees love it when you see them as more than just your worker or colleague. Studies, in fact, say that happy employees are more productive and more willing to go to work. They can even be the key to your business’s success.
TIP #2: Plan and discuss
As the head of your business, you need to be the one steering the ship. It's important to be across every aspect of your business so that you know exactly what needs to be done and you can anticipate problems and issues that may arise. However you don't have to do it all alone. By creating a solid business plan with actionable steps and defined tasks for each and every staff member you can create a blueprint for your business's success. It also means that your team will feel more empowered and able to work autonomously - both are important in a thriving work environment.
TIP #3: Be transparent with your staff
By being transparent and fostering good two-way communication with your employees they will feel a stronger connection to you and your business. There are many ways to facilitate transparency and open communication. One of the most effective is by holding weekly meetings where you can update your staff on what’s happening in your business, call out production problems, invite discussion around processes or general issues and even recognise employees who have done a good job. All of this creates an open and hostile-free working environment that will definitely improve your business.
TIP #4: Take advantage of technology
Tech tools like POS systems, inventory and accounting software, employee scheduling apps, and order management systems can help you manage not just your staff but also your entire food business. They make your day-to-day operations simpler so you can have more time to spend managing your teams.
Order management systems like Ordermentum, for example, can eliminate the time-consuming admin and make B2B ordering and payments hassle-free. The platform automates all the manual steps in an ordering process, giving you more time to focus on things that really matter. What's more, as it’s specifically designed for food businesses, you can ensure that it can help streamline ALL the inefficiencies that might exist in your workflow.
If you're interested in finding out more about how Ordermentum can help you - book a free demo here.
TIP #5: Celebrate the little wins.
Created a new product range? Signed on some more customers? All these little things are worth celebrating, and your staff will love you for it. Employees want to feel that they really are a part of your team. Celebrating success and promoting positivity in your workplace will motivate them to perform at their best.
We know that managing people and managing them well can require a lot of effort on your part and sometimes it can be easier to just put your head down and work, work, work. However your staff are the heart and soul of your business and they can play a huge role in your success. By managing your people effectively and creating a positive work environment your business will go from strength to strength.
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