1. Share carts, don’t share logins
New staff often get nervous about “ordering wrong”. Shared carts make it easier: they can add items during their shift, and you (or a manager) can finalise and submit. No need to hand over your login or risk rogue orders.
2. Save your staples as favourites
Every venue has those same products that they re-order every week: it might be milk, bread, coffee, or eggs. Save these into “favourites” so your new team member can build a cart quickly and confidently. It reduces training time and lowers the risk of forgetting essentials.
3. Teach supplier cut-offs early
Every supplier has their own cut-off times. Miss one and you’re scrambling. As part of onboarding, make sure new staff know the key ordering windows. Even better: set text reminders so they’re prompted before cut-off, just in case.
4. Keep a simple ordering playbook
Write down the basics:
- Which suppliers cover which products
- Your standard order quantities for staples
- Where to find supplier delivery notes
Pin it up in the back office or kitchen. A two-minute reference guide prevents half a dozen mistakes.
5. Approve orders before they’re sent
Sometimes the best training is learning by doing, but that doesn’t mean you want new staff submitting orders unsupervised. With Ordermentum Pro, you can enable Order Approvals - so staff can build carts while you or your manager signs off. That way:
- They get hands-on practice.
- You stay in control of spend.
- Nothing leaves your café without the right eyes on it.
The bottom line
Training new staff in hospo is hard enough without adding ordering mistakes to the mix. With shared carts, saved favourites, and a simple playbook, your team can get up to speed quickly. Plus, with Order Approvals in Pro, you can let them learn while you keep full control.
Want to see how much smoother onboarding can be? Start your free trial of Ordermentum Pro today and give your team (and yourself) peace of mind.
