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Beta, Sydney: "Boom boom boom, done. It takes five minutes"

At Beta in Surry Hills, the coffee is automated so staff can focus on real connection with customers — a simple idea that's made this cafe one of the best-ranked coffee shops in the world. We spoke with owner Chris Maybury about how he keeps his ordering just as simple as his front-of-house philosophy.


Chris Maybury built Beta around one idea: let automation handle the coffee, so people can focus on connection.

"I wanted robots to do robot things and humans to do human things. I love crafting individual cups, the espressos, the pourovers by hand, but I had no time to. So I wanted the robots to do all the pumping, so I could have all the time in the world to talk to customers and connect."

That philosophy paid off. Seven or eight months in, Beta was ranked 13th-best coffee shop in the world, and sales doubled almost overnight.

"It's what everyone uses"

Running a venue that scaled that fast, sourcing coffee from all over the world, working with a long list of suppliers, keeping stock moving through a much busier line…it all meant Chris needed his ordering to be just as frictionless as his front-of-house philosophy.

"I got introduced to Ordermentum just through working in coffee shops here in Australia. It's what everyone uses. The last shop I was at, we used Ordermentum, and it was so seamless, so easy — boom boom boom, all your suppliers are right there, tap tap tap and done. It takes care of invoices too."

"To have an all-in-one thing is great"

For a venue juggling dozens of suppliers, having everything in one place is a life-saver.

"I think especially with someone who works with multiple suppliers, to have an all-in-one thing is great. For all the national roasters that we use, which is a list of at least 20, they're all just right there."

"It takes five minutes. So good."

"So I can just open one app and be like, these bags from this guy, these bags from this guy, this from this guy, this from this guy. Done. And then there's my ordering for the week. It takes five minutes. So good."

For a cafe running on hundreds of daily moments of human connection, saving time on admin is critical - and we love that we can support Chris in his mission, every day.

Ordermentum is the most popular ordering and payment platform for venues in Australia. Find out more, or download the app now

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At a glance

  • VENUE Beta
  • LOCATIONSurry Hills, Sydney