Supplier Marketing Hub

A resource for new suppliers on Ordermentum. Let your venue customers know you're on Ordermentum, so you can get more orders, fast.

Email - 2 Week Reminder Email

Email is a great way to let customers know you are now on Ordermentum. Use our recommended timeline and email templates to keep your customers informed each step of the journey.

When To Send Emails

Your customers are busy, so make sure you have more than one email going out so they know exactly what to do. 

Below is the timeline for sending out email communications, and we've pre-prepared email templates for each piece of comms that you can copy and paste.

Your third one (your 2 Week Reminder Email) is on this page, and you can access the rest on the menu. 

2 Weeks Before

Notify the customers of the upcoming changes.

Go Live

Tell your customers you’re
live on Ordermentum!

2 Weeks Later

Remind your customers about the new ordering process.

4 Weeks Later

Remind your customers and promote the benefits about the new ordering process.

2 Week Reminder Email: Copy & Paste!

Remind your customers about the new ordering process. 

Email Copy:

SUBJECT HEADING: Friendly Reminder: Ordermentum Ordering Platform


Dear <first name>

We wanted to send a quick reminder that we have moved to the Ordermentum platform for all ordering needs.

It’s been two weeks since we went live on Ordermentum and we hope you’ve had a chance to explore the platform. If you haven’t already done so, please remember to place your orders through Ordermentum moving forward.

We’d like to remind you of our order cut-off time to ensure your orders are processed smoothly. The cut-off time is [insert cut off time] on [insert cut-off day].

Ordering before this time ensures that your items will be included in the upcoming order.

Download your email banner

We've prepared some email banners that you can add to your emails as a header or in the body. These add a visual element to your emails and will make sure your customers know that you're on Ordermentum!


Download your email signature

It’s important that everyone with a customer-facing role includes a ‘We’re on Ordermentum’ email signature.
HOT TIP: Make sure you hyperlink your email signature to your sign up link! 


Example of an email signature:

Phone Number

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