Supplier Marketing Hub

A resource for new suppliers on Ordermentum. Let your venue customers know you're on Ordermentum, so you can get more orders, fast.

Email - Go Live Email

Email is a great way to let customers know you are now on Ordermentum. Use our recommended timeline and email templates to keep your customers informed each step of the journey.

When To Send Emails

Your customers are busy, so make sure you have more than one email going out so they know exactly what to do. 

Below is the timeline for sending out email communications, and we've pre-prepared email templates for each piece of comms that you can copy and paste.

Your second one (the Go Live email) is on this page, and you can access the rest on the menu. 

2 Weeks Before

Notify the customers of the upcoming changes.

Go Live

Tell your customers you’re
live on Ordermentum!

2 Weeks Later

Remind your customers about the new ordering process.

4 Weeks Later

Remind your customers and promote the benefits about the new ordering process.

Go Live email: Copy & Paste!

Let your customers know you are now live on Ordermentum.

Email Copy:

SUBJECT HEADING: We are now live on Ordermentum!


Dear <first name>

We are now live on Ordermentum! This means that starting today, you can place all your orders through the Ordermentum platform.

Ordermentum offers a user-friendly interface and various features designed to streamline the ordering process, making it easier and more efficient for both of us. 

To place your orders, simply log into the Ordermentum platform via the app or desktop. If you have any questions or need assistance with navigating the platform please don’t hesitate to reach out to us.

Alternatively, Ordermentum has multiple articles for venues on how to best navigate the platform as well as a support team you can get in contact with.

Download your email banner

We've prepared some email banners that you can add to your emails as a header or in the body. These add a visual element to your emails and will make sure your customers know that you're on Ordermentum!


Download your email signature

It’s important that everyone with a customer-facing role includes a ‘We’re on Ordermentum’ email signature.
HOT TIP: Make sure you hyperlink your email signature to your sign up link! 



Example of an email signature:

Phone Number

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