Supplier Marketing Hub

A resource for new suppliers on Ordermentum. Let your venue customers know you're on Ordermentum, so you can get more orders, fast.

Email - 4 Week Reminder

Email is a great way to let customers know you are now on Ordermentum. Use our recommended timeline and email templates to keep your customers informed each step of the journey.

When To Send Emails

Your customers are busy, so make sure you have more than one email going out so they know exactly what to do. 

Below is the timeline for sending out email communications, and we've pre-prepared email templates for each piece of comms that you can copy and paste.

Your fourth one (the 4 Week Reminder email) is on this page, and you can access the rest on the menu. 

2 Weeks Before

Notify the customers of the upcoming changes.

Go Live

Tell your customers you’re live on Ordermentum!

2 Weeks Later

Remind your customers about the new ordering process.

4 Weeks Later

Remind your customers and promote the benefits about the new ordering process.

4 Weeks Reminder Email: Copy & Paste! 

Remind your customers and promote the benefits of the new ordering process. 

Email Copy:

SUBJECT HEADING: Set up Automated Payments on Ordermentum today!


Dear <first name>

We hope you’ve been enjoying the benefits since we introduced Ordermentum.

We wanted to highlight another convenient feature of Ordermentum - automated payments. By setting up automated payment details, you can enjoy a seamless transaction process and eliminate the need for manual payment processing.

Setting up automated payments is a simple process: 

  • Log in to your Ordermentum account
  • Click the cog icon in the right-hand corner of the app
  • Click Payment Methods under ‘VENUE SETTINGS’ and follow the prompts

If you have any questions, we'd love to hear from you. 

Download your email banner

We've prepared some email banners that you can add to your emails as a header or in the body. These add a visual element to your emails and will make sure your customers know that you're on Ordermentum!

Download your email signature

It’s important that everyone with a customer-facing role includes a ‘We’re on Ordermentum’ email signature. HOT TIP: Make sure you hyperlink your email signature to your sign up link! 

Example of an email signature:

Phone Number

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